This company is ridiculous. They sent my lease increase to my email address and advised I would have to pay since I did not respond. No one ever told me that they were changing the way they process important documents. Every other thing they have to say gets mailed (even parking problems). I moved here almost 5 years ago and do not have access to the email, no one even contacted me to verify my email was still viable. I still have outstanding maintenance issues. The small issues have become greater issues just for them to tell me they still can't fix them. I am at my wit's end. Don't move into their homes, it went from bad to worse and it's seemingly getting even worse. It's not worth the headache and sleepless nights.