Emerald Homes - Michelle Moss

Michelle Moss
Realtor® | Broker/Owner

Michelle Moss
(604) 060-6040
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Michelle began her real estate career in 1989 as a real estate licensee with maiden name Browning. In 2002, Atlanta’s Premier Townhomes & Duplexes was established and she became the company’s first property manager. Michelle opened a new sales and management company in 2006 that she operates as Principal Broker, Emerald Management dba Emerald Homes. She continually educates herself to grow in her wealth of knowledge in the real estate field of sales and property management. Michelle has guided Emerald Homes to provide the best customer service to all clients, investors and tenants to be the top management company in Gwinnett Co. and expanding into other counties.




Agent Reviews

Mercedes Key
Will never recommend

This company is ridiculous. They sent my lease increase to my email address and advised I would have to pay since I did not respond. No one ever told me that they were changing the way they process important documents. Every other thing they have to say gets mailed (even parking problems). I moved here almost 5 years ago and do not have access to the email, no one even contacted me to verify my email was still viable. I still have outstanding maintenance issues. The small issues have become greater issues just for them to tell me they still can't fix them. I am at my wit's end. Don't move into their homes, it went from bad to worse and it's seemingly getting even worse. It's not worth the headache and sleepless nights.

written on 12/5/2018 by Mercedes Key We connected, but it did not work out. Looking in North River Crossing, Peachtree Corners, GA 30092
aaadeel
Highly likely to recommend

I have used the services of Emerald Homes in transactions to purchase and subsequently manage my properties. Michelle Moss heads a fantastic team of a highly professional and dedicated people. She has a solid knowledge of the market and strong negotiation skills that qualifies her to guide you though difficult situations. I am particularly grateful for a deal in which, at a very short notice, she managed to successfully negotiate a pre-foreclosure deal closed one day before the property was due to go to court. She is an excellent communicator and a patient negotiator. For property management Emerald Homes has a comprehensive team for the different tasks. Their professional care is a reflection of the high standards set by Michelle.
They do a thorough and responsible job on your behalf as a landlord. They do proper screening of tenants and maintain a respectful and professional relationship with them. I appreciate that they are proactive when it comes to maintenance. They do periodic inspections and make suggestions for preventative maintenance to make sure that your property was protected from some factors you might not even think of.
On several occasions they gave me the "heads-up" before lease renewals in regards to the various options available to me. That was extremely helpful. One quality that strikes me about Michelle is that she is responsive when there are issues and that she has no hesitation in taking responsibility. I can't thank her enough for addressing my worries and for making sure that I make educated decisions regarding my property.

written on 6/2/2018 by aaadeel Bought a home in 2018 in Bethesda, Lawrenceville, GA 30044.